The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
HOWARD SCHULTZWho wants a dream that’s near-fetched?
More Howard Schultz Quotes
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If you want to achieve widespread impact and lasting value, be bold.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Success is best when it is shared.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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Sometimes you have to create the thing you want to be part of.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Customers must recognize that you stand for something.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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The challenge of the retail business is the human condition.
HOWARD SCHULTZ