Business leaders cannot be bystanders.
HOWARD SCHULTZWho wants a dream that’s near-fetched?
More Howard Schultz Quotes
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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If you want to achieve widespread impact and lasting value, be bold.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Risk more than others think safe.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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A great business has to have a conscience. You have to know who you are and who you are not.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
HOWARD SCHULTZ