Social and digital media is a bullet train, and that bullet train is not coming home.
HOWARD SCHULTZI believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
More Howard Schultz Quotes
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Sometimes you have to create the thing you want to be part of.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
HOWARD SCHULTZ