Don’t do market research.
AKIO MORITAThe most important mission for a Japanese manager is to develop a healthy relationship with his employees.
More Akio Morita Quotes
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The public does not know what is possible. We do.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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Amenities are not of great concern to management in Japan.
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Your business and its future are in the hands of the people you hire.
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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Curiosity is the key to creativity.
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In the long run, no matter how good or successful you are or how clever or crafty.
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We will try to create conditions where persons could come together in a spirit of teamwork, and exercise to their heart’s desire their technological capacity.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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Carefully watch how people live, get an intuitive sense as to what they might want and then go with it.
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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In the United States businessmen often do not trust their colleagues.
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The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.
AKIO MORITA