To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
AKIO MORITAI have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
More Akio Morita Quotes
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But if you work with people, sometimes logic often has to take a backseat to understanding.
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My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.
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The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.
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My concept is that anybody has creative ability, but very few people know how to use it.
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When I find an employee who turns out to be wrong for the job,
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Don’t do market research.
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
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It’s difficult to see new projects to fruition.
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Every action analysed and every responsibility assigned by an organisation chart.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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I often say to my assistants, “Never trust anybody,” but what I mean is that you should never trust someone else to do a job exactly the way you would want it done.
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If you go through life convinced that your way is always best, all the new ideas in the world will pass you by.
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We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
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I knew we needed a weapon to break through to the US market, and it had to be something different, something that nobody else was making.
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Americans make money by playing `money games,’ namely mergers, acquisitions, by simply moving money back and forth … instead of creating and producing goods with some actual value.
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We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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Employees are not guilty; why should they suffer?
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I believe it is a big mistake to think that money is the only way to compensate a person for his work.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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From a management standpoint, it is very important to know how to unleash people’s inborn creativity.
AKIO MORITA