“If you don’t go to every level of your company, you distance yourself from the marketplace and from your people.”

Opportunity lives at the intersection of what people need tomorrow and can be just barely built today.

I think bad politics are incredibly dangerous, so it’s important to make sure that people are communicating well. Culture and morale are super important. It’s best to not force it, but let it happen organically and genuinely.

The IT model of the enterprise has become a lot more user lead.

Any time where the delta b/w what is possible and how things work today is at its widest, that’s an opportunity to go build new technology.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

It’s unfortunate biologically we have to sleep.

Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work

Better to be right about the trend and wrong about the implementation, than the other way around.

A lot of being productive personally is determined by how you organize your entire business. You can’t separate those two things.

There’s a lot of pride that business owners have. It’s actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

All we’re really doing is repeating technologies that were tried 10, 20, 30 years ago… it’s just that it was too expensive, too unusable, and we didn’t have the enabling technologies to make it possible.

If people don’t think the odds are against you, you’re doing it wrong.

Read these 3 books – Crossing the Chasm, Innovators Dilemma and Behind the Cloud.

That’s already been tried before only means the first attempt got it wrong.

If there could’ve ever been a magical time to build an enterprise software company, now is absolutely that time.

Innovation is hard because solving problems people didn’t know they had & building something no one needs look identical at first.

The reason we have distanced ourselves from it is because some of the things that they employ and some of the messages that I’ve heard from reparative therapists with regards to what someone can expect once they get through that type of therapy.

And if it can be explained that it can be explained away.’ ‘But this is History. Distance yourselves.

That somehow distances us from actually taking part fully with the reality we do have, and that creates suffering.

Curiosity might be pictured as being made up of chains of small questions extending outwards, sometimes over huge distances, from a central hub composed of a few blunt, large questions.

I am the drying meadow; you the unspoken apology; he is the fluctuating distance between mother and son.

Finally he closed the distance between us and kissed me – a sweet, gentle kiss that held within it every single one of the thousand days I’d loved him as my everything, long after I’d begun to love him as a friend.

When we were at the Apollo, Holiday was a block away. I asked her for her autograph.

When dawn comes, that memory gradually distances…Tonight, I will bring it to sleep with me, so that will not be taken away by the waves of the night.