“The benefit to building a startup is that customers don’t have the same kind of friction when they adopt new technology.”

The IT model of the enterprise has become a lot more user lead.

Any time where the delta b/w what is possible and how things work today is at its widest, that’s an opportunity to go build new technology.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

It’s unfortunate biologically we have to sleep.

Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work

Better to be right about the trend and wrong about the implementation, than the other way around.

A lot of being productive personally is determined by how you organize your entire business. You can’t separate those two things.

There’s a lot of pride that business owners have. It’s actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

All we’re really doing is repeating technologies that were tried 10, 20, 30 years ago… it’s just that it was too expensive, too unusable, and we didn’t have the enabling technologies to make it possible.

If people don’t think the odds are against you, you’re doing it wrong.

Read these 3 books – Crossing the Chasm, Innovators Dilemma and Behind the Cloud.

That’s already been tried before only means the first attempt got it wrong.

If there could’ve ever been a magical time to build an enterprise software company, now is absolutely that time.

Innovation is hard because solving problems people didn’t know they had & building something no one needs look identical at first.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

Always look for these changing technology factors- any market that has a significant change in the underlying raw materials …or enabling factors, is an environment that is about to change in a very significant way.

Just by being happier, everyone benefits because your happiness is contagious.

The Voice of Reason is in us all…and everyone can recognize it because it makes sense and everyone benefits from it equally.

To many managers, getting rid of the arrogant, undisciplined, over-paid, technology-obsessed, improperly-dressed etc. programmers would appear to be a significant added benefit

Remember that an act of love always benefits at least two people.

Everything seems to be designed for the benefit of the automobile and not the benefit of the human being.

Maybe this Watergate is like the Old Testament. It was visited upon us and maybe were going to benefit from it.

Pride causes us to use our gifts as though they came from ourselves, not benefits received from God, and to usurp our benefactor’s glory.

It’s not about curing the disease, but healing the life; then the physical benefits come.