“If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.”

All we’re really doing is repeating technologies that were tried 10, 20, 30 years ago… it’s just that it was too expensive, too unusable, and we didn’t have the enabling technologies to make it possible.

If people don’t think the odds are against you, you’re doing it wrong.

Read these 3 books – Crossing the Chasm, Innovators Dilemma and Behind the Cloud.

That’s already been tried before only means the first attempt got it wrong.

If there could’ve ever been a magical time to build an enterprise software company, now is absolutely that time.

Innovation is hard because solving problems people didn’t know they had & building something no one needs look identical at first.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

Always look for these changing technology factors- any market that has a significant change in the underlying raw materials …or enabling factors, is an environment that is about to change in a very significant way.

Startups often win because it’s easier to see what comes next when you don’t have to worry about maintaining what came last.

In the enterprise you want to start intentionally small.

We didn’t really start the company to go build an enterprise software company.

You can look at the cost structure of an incumbent company and discover: where are they not going to be able to drop their prices… because that business model is fundamental to the existence of the company.

Everything about the enterprise, and then by definition the software the enterprise uses has changed – just in the last 5 years.

Too little process and you can’t get good work done. Too much process and you can’t get any work done. Most companies never find the middle.

Start with the assumption that the best way to do something is not the way it’s being done right now.

Start with something simple and small, then expand over time. If people call it a ‘toy’ you’re definitely onto something.

Sometimes it’s necessary to go a long distance out of the way in order to come back a short distance correctly.

You confuse two things: solving a problem and stating a problem correctly. It is only the second that is obligatory for an artist.

You cannot behave appropriately, unless you perceive correctly. Once you perceive you are a beam of Light, that comes from the mind of God, you will carry yourself differently.

I should never go with rumors because they’re often not correct.

Laughter is the corrective force which prevents us from becoming cranks.

Political correctness has become a straightjacket.

Every dictatorship has ultimately strangled in the web of repression it wove for its people, making mistakes that could not be corrected because criticism was prohibited.

Even if you do learn to speak correct English, whom are you going to speak it to?