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Business is like tennis. Those who serve well win.

Ken Blanchard

One of the deepest principles of life and leadership: it’s not about you.
KEN BLANCHARD

Deep Leadership Life Principle Yourself
People don’t mind being challenged to do better if they know the request is coming from a caring heart.
KEN BLANCHARD

Care Challenge Heart Leadership
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
Catching people doing things right is a powerful management concept.
KEN BLANCHARD

Motivational People Powerful
If you want to know why your people are not performing well, step up to the mirror and take a peek.
KEN BLANCHARD

People Performance Smart
Empowerment is all about letting go so that others can get going.
KEN BLANCHARD

Empowerment Let Go Success
The best way to develop responsibility in people is to give them responsibility.
KEN BLANCHARD

Development People Responsibility
Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD

Leadership Style Team
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARD

Focus Important People Result Yourself
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
KEN BLANCHARD

Goal Yourself
Catch people in the act of doing something right.
KEN BLANCHARD

Act People Right
Real communication happens when people feel safe.
KEN BLANCHARD

Communication Feeling People Reality Safety Thinking
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
KEN BLANCHARD

Desire Difference Existence Problem
The best minute you spend is the one you invest in people.
KEN BLANCHARD

Investment People Yourself
In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
KEN BLANCHARD

Company Leadership Past Power Team Work
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive

Business is like tennis. Those who serve well win.

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Business is like tennis. Those who serve well win.

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