“Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.”

Real communication happens when people feel safe.

Purpose can never be about achievement; it is much bigger.

The best way to develop responsibility in people is to give them responsibility.

In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.

Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.

The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.

Leadership is anytime you seek to influence the thinking, behavior, or development of others.

Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.

Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.

Your role as a leader is even more important than you might imagine. You have the power to help people become winners.

The best minute you spend is the one you invest in people.

A problem only exists if there is a difference between what is actually happening and what you desire to be happening.

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.

Customer service should not be a department, customer service is everyone’s job.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.

You got to like your work. You have got to like what you are doing, you have got to be doing something worthwhile so you can like it – because it is worthwhile, that it makes a difference, don’t you see?

The difference between something good and something great is attention to detail.

Markets go up not because there is abundance of buyers, but because there is a lack of sellers.

There’s a difference between quittin and knowin when you’re beat.

In the memory of the dead all chronological differences are effaced.

I would love for people to be able to think of me as a guy who stood up for what he believed in and helped make a difference for the vets.

The job of a judge is to figure out what the law says, not what he wants it to say. There is a difference between the role of a judge and that of a policy maker… Judging requires a certain impartiality.

I don’t know the difference between a hippie and a hipster but, it’s fun to watch either one of them get beat up.