If you want to know why your people are not performing well, step up to the mirror and take a peek.
KEN BLANCHARDYour mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
More Ken Blanchard Quotes
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Everyday do something in relation to everything that’s important to you.
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People who feel good about themselves produce good results.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Catch people in the act of doing something right.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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The best way to develop responsibility in people is to give them responsibility.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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No one can make you serve customers well. That’s because great service is a choice.
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The best minute you spend is the one you invest in people.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Have I done what is really important today?
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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The only job security you have today is your commitment to continuous personal improvement.
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Before something can become a habit it must first be practiced as a discipline.
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