Don’t quack like a duck, soar like an eagle.
KEN BLANCHARDCatching people doing things right is a powerful management concept.
More Ken Blanchard Quotes
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All good performance starts with clear goals.
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Have I done what is really important today?
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Perpetual prosperity comes to those who help others.
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Real communication happens when people feel safe.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Successful organizations have one common central focus: Customers.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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We are not just our behavior. We are the person managing our behavior.
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If you want your people to be responsible, be responsive to their needs.
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No one can make you serve customers well. That’s because great service is a choice.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Purpose can never be about achievement; it is much bigger.
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