Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
KEN BLANCHARDHave I done what is really important today?
More Ken Blanchard Quotes
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Catch people in the act of doing something right.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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None of us is as smart as all of us.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Before something can become a habit it must first be practiced as a discipline.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Customer service should not be a department, customer service is everyone’s job.
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Real communication happens when people feel safe.
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Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD






