You can only improve what you measure.
TOM PETERSExecution Excellence! (Show up on time! Leave last!)
More Tom Peters Quotes
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Success requires a persistent misreading of the odds.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Treat the customer as an appreciating asset.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Appreciation, applause, approval, respect – we all love it!
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Swipe from the best, then adapt.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Hire disrespectful people.
TOM PETERS