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The emphasis should be on why we do a job.

W. Edwards Deming

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Do Emphasis Job Should We Why

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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING

Anything Biggest Hate Model Mother My never Role Taught Waste
If you do not know how to ask the right question, you discover nothing.
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Ask Discover Ig Know Not Nothing Question Right You
It is not enough to do your best; you must know what to do, and then do your best.
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Best Do Enough Know Must To Your
You know the cost of replacing it, but not the cost of a dissatisfied customer.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING

Anywhere Attitude Foolish Good Knowledge Manage Manager No Prevail Process Production Special
All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W. EDWARDS DEMING

Al Competitor Customer Else Expect Expectation Know Nothing Only
A bad system will beat a good person every time.
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Bad Every Good Neat Person System Time
Profit in business comes from repeat customers.
W. EDWARDS DEMING

Business Come Customer Profit Repeat
Eliminate numerical quotas, including Management by Objectives.
W. EDWARDS DEMING

Eliminate Include Management Numerical Objective Quote
We are here to make another world.
W. EDWARDS DEMING

Another Here Make We World
The emphasis should be on why we do a job.
W. EDWARDS DEMING

Do Emphasis Job Should We Why
A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W. EDWARDS DEMING

Anyway Background Charge Finance Know Man Manufacture Nothing Show
I am forever learning and changing.
W. EDWARDS DEMING

Change Forever Learn
You can not define being exactly on time.
W. EDWARDS DEMING

Can Define Exactly Nit Time You
The big problems are where people don’t realise they have one in the first place.
W. EDWARDS DEMING

Big Customer First Good One People Place Problem Realise Some Where
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING

Ask Cd Custom Customer Electric Ever Expectation Light Nonsense Pneumatic Tire Vcr

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