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The emphasis should be on why we do a job.

W. Edwards Deming

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Do Emphasis Job Should We Why

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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING

Anything Biggest Hate Model Mother My never Role Taught Waste
Quality is everyone’s responsibility.
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Everyone Quality Responsibility
It is not enough to do your best; you must know what to do, and then do your best.
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Best Do Enough Know Must To Your
Whenever there is fear, you will get wrong figures.
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Fear Figure Get Whenever Will Wrong
Profit in business comes from repeat customers.
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Export anything to a friendly country except American management.
W. EDWARDS DEMING

Anything Country Except Export Friendly Management
The emphasis should be on why we do a job.
W. EDWARDS DEMING

Do Emphasis Job Should We Why
In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING

Another Country Eliminate Improvement Position Present Productivity Retrain Secure Worker
I am forever learning and changing.
W. EDWARDS DEMING

Change Forever Learn
No one knows the cost of a defective product – don’t tell me you do.
W. EDWARDS DEMING

Cost Defective Do Em Know No One Product Tell You
All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING

All Anyone Ask Change Pride Work
The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING

Anywhere Attitude Foolish Good Knowledge Manage Manager No Prevail Process Production Special
People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING

Destroy Enterprises Job Meeting People Target Probably Them Upon
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING

Ask Cd Custom Customer Electric Ever Expectation Light Nonsense Pneumatic Tire Vcr
Quality is pride of workmanship.
W. EDWARDS DEMING

Pride Quality Workmanship
You should not ask questions without knowledge.
W. EDWARDS DEMING

Ask Knowledge Question Should

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