Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMINGMy mother was my biggest role model. She taught me to hate waste. We never wasted anything.
More W. Edwards Deming Quotes
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Quality’ means what will sell and do a customer some good – at least try to.
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The prevailing system of management has crushed fun out of the workplace.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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People don’t like to make mistakes.
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The big problems are where people don’t realise they have one in the first place.
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You should not ask questions without knowledge.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Lack of knowledge… that is the problem.
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You can not define being exactly on time.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Quality is everyone’s responsibility.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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We are here to make another world.
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Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING