“Start with the assumption that the best way to do something is not the way it’s being done right now.”

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

Jeff Bezos is opening a retail store and owns a newspaper. Turns out everything we thought about the Internet is wrong.

Modularize, don’t customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

We’re going from a world of customized software to standardized platforms.

Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.

The benefit to building a startup is that customers don’t have the same kind of friction when they adopt new technology.

If you don’t go to every level of your company, you distance yourself from the marketplace and from your people.

In a user lead model, users are bringing in their own technology… and you can build software then, around the user.

You can keep ‘consumer’ DNA at the center of your product. That will always mean that adoption is easier.

The most customer-centric organizations can answer any question by deciding what’s best for the customer, without ever having to ask.

Opportunity lives at the intersection of what people need tomorrow and can be just barely built today.

I think bad politics are incredibly dangerous, so it’s important to make sure that people are communicating well. Culture and morale are super important. It’s best to not force it, but let it happen organically and genuinely.

The IT model of the enterprise has become a lot more user lead.

Any time where the delta b/w what is possible and how things work today is at its widest, that’s an opportunity to go build new technology.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

It’s unfortunate biologically we have to sleep.

When we believe in lies, we cannot see the truth, so we make thousands of assumptions and we take them as truth. One of the biggest assumptions we make is that the lies we believe are the truth!

You can safely assume that you’ve created God in your own image when it turns out that God hates all the same people you do.

As water by cooling and condensation becomes ice, so thought by condensation assumes physical form. Everything in the universe is thought in material form.

The potential infinite means nothing other than an undetermined, variable quantity, always remaining finite, which has to assume values that either become smaller than any finite limit no matter how small, or greater than any finite limit no matter how great.

we unwittingly project onto God our own attitudes and feelings toward ourselves… But we cannot assume that He feels about us the way we feel about ourselves — unless we love ourselves compassionately, intensely, and freely.

Never assume that you can make it alone. You need the help of the Lord. Never hesitate to get on your knees in some private place and speak with Him.

Nothing is more destined to create deep-seated anxieties in people than the false assumption that life should be free from anxieties.

An argument can be logically valid, but unsound in that it contains a false premise and, therefore, leads to a false conclusion (e.g., Scientists are smart; smart people do not make mistakes; therefore, scientists do not make mistakes).