“You can keep ‘consumer’ DNA at the center of your product. That will always mean that adoption is easier.”

If you’re waiting for encouragement from others, you’re doing it wrong. By the time people think an idea is good, it’s probably too late.

If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.

The only barrier to entry you can create is to consistently build a great product.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

When you’re doing something you’re passionate about, stress becomes a featurenot a bug.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

I think I’m the kind of person who would be very difficult to employ – I’m pretty annoying, but driven.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

I don’t use many apps. I use naps.

Better to be too early and have to try again, than be too late and have to catch up.

Your product should sell itself, but that does not mean you don’t need salespeople.

Companies have never won. You’re always either fighting for survival, or fighting for relevance.

Startups live at the intersection of existential crisis and everything going perfectly great.

I’m obsessed with speed. I’m always asking myself, ‘Why can’t we do things faster? Why can’t it happen more efficiently? Why is this requiring three meetings instead of one?’

Listen to your customers, but don’t always build exactly what they’re telling you. This is a really key distinction around building enterprise software.

You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem.

I even thought of adopting a child as a single mother.

“to industry.’ Let us change the word, ‘industry,’ to ‘persevering prayer,’ and the motto will be more Christian and more worthy of universal adoption.

Nothing is impossible,’ said one of the seven sages of Greece.

An adopted son shall never take the family, name and the estate of his natural father, the funeral cake follows the family, name and the estate, the funeral offerings of him who gives, his son in adoption cease, as far as that son is concerned.

Shame on those breasts of stone that cannot melt in soft adoption of another’s sorrow.

Very few people who met my adoptive mother in the last 20 years of her life could abide her, while many people who have seen my play find her fascinating. Heavens, what have I done?!

Too many children in foster care are falling through cracks. Be a hero, take the time learn about adoption today.

My sister is Korean and my parents adopted her about three years before I was born and that is how I grew up.