“Get the culture right, and everything else just falls into place.”

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

The brand is just a lagging indicator of a company’s culture.

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Zappos is a customer service company that just happens to sell shoes.

Inspire other communities and cities to reinvent themselves.

The best leaders are servant leaders – they serve those they lead.

The best businesses are really ones that can combine passion, profits, and purpose.

If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.

Things are never as bad or as good as they seem.

I made a list of the happiest periods of my life & I realized that none of them involve money.

I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.

Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.

It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.

Help inspire people to realize they are capable of changing the world.

Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.

Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.

Regaining a culture where cycling is seen as an everyday part of life requires time and effort.

Mystical idealism, and higher evolutionary Wisdom from the mechanisms of popular culture.

Never yet been ready or willing to adapt to the true (and progressive) practical, moral, devotional, Spiritual, and Transcendental Wisdom-culture of right life.

A culture is like an immune system. It operates through the laws of systems, just like a body. If a body has an infection, the immune system deals with it. Similarly, a group enforces its norms, either actively or passively.

We live in a culture that has, for centuries now, cultivated the idea that the skeptical person is always smarter than one who believes. You can almost be as stupid as a cabbage as long as you doubt.

If you are building a culture where honest expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes.

How many actors have a shot at being a part of something that became a part of pop culture?

One that actually relates to all Latin American literature: that is, not every author is interested in being a representative of his or her national culture on the global stage.