Without conscious and deliberate effort, inertia always wins.
TONY HSIEHHelp inspire people to realize they are capable of changing the world.
More Tony Hsieh Quotes
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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For individuals, character is destiny. For organizations, culture is destiny.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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Your brand is your culture.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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The best businesses are really ones that can combine passion, profits, and purpose.
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