Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
TONY HSIEHIf someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
More Tony Hsieh Quotes
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The best leaders are servant leaders – they serve those they lead.
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Whatever you are thinking, think bigger.
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Your brand is your culture.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Envision, create, and believe in your own universe, and the universe will form around you.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Help shape the stories that people are telling about you.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Your culture is your brand.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Get the culture right, and everything else just falls into place.
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