In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
HOWARD SCHULTZWe have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
More Howard Schultz Quotes
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Success is best when it is shared.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Don’t be threatened by people smarter than you.
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Business leaders cannot be bystanders.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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