I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
HOWARD SCHULTZAlways challenge the old ways.
More Howard Schultz Quotes
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If you want to achieve widespread impact and lasting value, be bold.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Success is something that has to be earned every day.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
HOWARD SCHULTZ