Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
HOWARD SCHULTZAt its core, I believe leadership is about instilling confidence in others.
More Howard Schultz Quotes
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The challenge of the retail business is the human condition.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Always challenge the old ways.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Who wants a dream that’s near-fetched?
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Success is best when it is shared.
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People around the world, they want the authentic Starbucks experience.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
HOWARD SCHULTZ






