The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
TONY HSIEHWhatever you are thinking, think bigger.
More Tony Hsieh Quotes
-
-
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
TONY HSIEH -
It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
TONY HSIEH -
Customer service shouldn’t just be A department, it should be the entire company.
TONY HSIEH -
Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
TONY HSIEH -
Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
TONY HSIEH -
Help inspire people to realize they are capable of changing the world.
TONY HSIEH -
Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
TONY HSIEH -
Things are never as bad or as good as they seem.
TONY HSIEH -
Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
TONY HSIEH -
Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
TONY HSIEH -
For individuals, character is destiny. For organizations, culture is destiny.
TONY HSIEH -
What’s the best way to build a brand for the long term? In a word: culture.
TONY HSIEH -
If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
TONY HSIEH -
I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
TONY HSIEH -
Your brand is your culture.
TONY HSIEH -
Problems are just mile markers. Each one we pass means we’ve gotten better.
TONY HSIEH -
SEO expertise is a core need for today’s online businesses.
TONY HSIEH -
Your culture is your brand.
TONY HSIEH -
Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
TONY HSIEH -
The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
TONY HSIEH -
Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
TONY HSIEH -
I made a list of the happiest periods of my life & I realized that none of them involve money.
TONY HSIEH -
To never forget that the most important thing in life is the quality of life we lead.
TONY HSIEH -
Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
TONY HSIEH -
Learn by doing. Theory is nice, but nothing replaces actual experience.
TONY HSIEH -
Whatever you’re thinking, think bigger.
TONY HSIEH