Inspire other communities and cities to reinvent themselves.
TONY HSIEHIf you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
More Tony Hsieh Quotes
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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Help shape the stories that people are telling about you.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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I’d rather spend money on things that improve the customer experience than on marketing.
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Envision, create, and believe in your own universe, and the universe will form around you.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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