People around the world, they want the authentic Starbucks experience.
HOWARD SCHULTZIf you want to achieve widespread impact and lasting value, be bold.
More Howard Schultz Quotes
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Success is best when it is shared.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
HOWARD SCHULTZ






