Great companies are defined by their discipline and their understanding of who they are and who they are not.
HOWARD SCHULTZIf you want to achieve widespread impact and lasting value, be bold.
More Howard Schultz Quotes
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Business leaders cannot be bystanders.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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Success is best when it is shared.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
HOWARD SCHULTZ