The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
HOWARD SCHULTZStarbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
More Howard Schultz Quotes
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Success is something that has to be earned every day.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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The challenge of the retail business is the human condition.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Success is the by-product when you work toward the target.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Business leaders cannot be bystanders.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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