Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
HOWARD SCHULTZWho wants a dream that’s near-fetched?
More Howard Schultz Quotes
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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People around the world, they want the authentic Starbucks experience.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Always challenge the old ways.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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