Leadership is not something you do to people. It’s something you do with people.
KEN BLANCHARDNo one can make you serve customers well. That’s because great service is a choice.
More Ken Blanchard Quotes
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Whether you like it or not, you will leave a leadership legacy.
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When you stop learning you stop growing.
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Take what you do seriously, but yourself lightly.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Don’t quack like a duck, soar like an eagle.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Don’t wait until people do things exactly right before you praise them.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Perpetual prosperity comes to those who help others.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD