The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMINGThe average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
More W. Edwards Deming Quotes
-
-
People don’t like to make mistakes.
W. EDWARDS DEMING -
Hold everybody accountable? Ridiculous!
W. EDWARDS DEMING -
A bad system will beat a good person every time.
W. EDWARDS DEMING -
Quality is everyone’s responsibility.
W. EDWARDS DEMING -
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING -
Any manager can do well in an expanding market.
W. EDWARDS DEMING -
It is not enough to do your best; you must know what to do, and then do your best.
W. EDWARDS DEMING -
What should be the aim of management? What is their job?
W. EDWARDS DEMING -
People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING -
If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
W. EDWARDS DEMING -
If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING -
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
W. EDWARDS DEMING -
All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W. EDWARDS DEMING -
We are here to make another world.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING






