Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMINGI predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
More W. Edwards Deming Quotes
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Hold everybody accountable? Ridiculous!
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A bad system will beat a good person every time.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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You can not define being exactly on time.
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It is not enough to do your best; you must know what to do, and then do your best.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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The prevailing system of management has crushed fun out of the workplace.
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The sure way to increase productivity is to better administrate man and machine.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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I am forever learning and changing.
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You should not ask questions without knowledge.
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What should be the aim of management? What is their job?
W. EDWARDS DEMING