Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMINGI predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
More W. Edwards Deming Quotes
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Hold everybody accountable? Ridiculous!
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The prevailing system of management has crushed fun out of the workplace.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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No one knows the cost of a defective product – don’t tell me you do.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Export anything to a friendly country except American management.
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Quality is pride of workmanship.
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The sure way to increase productivity is to better administrate man and machine.
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In 1945, the world was in a shambles. American companies had no competition.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING -
I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMING -
Learning is not compulsory… neither is survival.
W. EDWARDS DEMING