The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMINGYou can not define being exactly on time.
More W. Edwards Deming Quotes
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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No one knows the cost of a defective product – don’t tell me you do.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Customers that boast about your project or service, and that bring friends with them.
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Whenever there is fear, you will get wrong figures.
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The emphasis should be on why we do a job.
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It is not necessary to change. Survival is not mandatory.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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All anyone asks for is a chance to work with pride.
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The prevailing system of management has crushed fun out of the workplace.
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The sure way to increase productivity is to better administrate man and machine.
W. EDWARDS DEMING