I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMINGInnovation comes from the producer – not from the customer.
More W. Edwards Deming Quotes
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Innovation comes from the producer – not from the customer.
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You should not ask questions without knowledge.
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People don’t like to make mistakes.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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A bad system will beat a good person every time.
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Quality’ means what will sell and do a customer some good – at least try to.
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The big problems are where people don’t realise they have one in the first place.
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What should be the aim of management? What is their job?
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The sure way to increase productivity is to better administrate man and machine.
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Lack of knowledge… that is the problem.
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All anyone asks for is a chance to work with pride.
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If you do not know how to ask the right question, you discover nothing.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Export anything to a friendly country except American management.
W. EDWARDS DEMING






