Export anything to a friendly country except American management.
W. EDWARDS DEMINGInnovation comes from the producer – not from the customer.
More W. Edwards Deming Quotes
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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The prevailing system of management has crushed fun out of the workplace.
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Hold everybody accountable? Ridiculous!
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Customers that boast about your project or service, and that bring friends with them.
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What should be the aim of management? What is their job?
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All anyone asks for is a chance to work with pride.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Quality is everyone’s responsibility.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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When a system is stable, telling the worker about mistakes is only tampering.
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Innovation comes from the producer – not from the customer.
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Learning is not compulsory… neither is survival.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
W. EDWARDS DEMING