The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMINGLack of knowledge… that is the problem.
More W. Edwards Deming Quotes
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In 1945, the world was in a shambles. American companies had no competition.
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Profit in business comes from repeat customers.
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Customers that boast about your project or service, and that bring friends with them.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The emphasis should be on why we do a job.
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People don’t like to make mistakes.
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We are here to make another world.
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Hold everybody accountable? Ridiculous!
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Learning is not compulsory… neither is survival.
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You can not define being exactly on time.
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A bad system will beat a good person every time.
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I am forever learning and changing.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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It is not enough to do your best; you must know what to do, and then do your best.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING