Whatever you’re thinking, think bigger.
TONY HSIEHIf someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
More Tony Hsieh Quotes
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Chase the vision, not the money, the money will end up following you.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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SEO expertise is a core need for today’s online businesses.
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Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
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Your culture is your brand.
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Things are never as bad or as good as they seem.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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Whatever you are thinking, think bigger.
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Stop chasing the money and start chasing the passion.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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