Learn by doing. Theory is nice, but nothing replaces actual experience.
TONY HSIEHStop chasing the money and start chasing the passion.
More Tony Hsieh Quotes
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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What’s the best way to build a brand for the long term? In a word: culture.
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Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Your brand is your culture.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Whatever you’re thinking, think bigger.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Chase the vision, not the money, the money will end up following you.
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Zappos is a customer service company that just happens to sell shoes.
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