Whatever you’re thinking, think bigger.
TONY HSIEHStop chasing the money and start chasing the passion.
More Tony Hsieh Quotes
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Hopefully 10 years from now people won’t even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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Inspire other communities and cities to reinvent themselves.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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To never forget that the most important thing in life is the quality of life we lead.
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Chase the vision, not the money, the money will end up following you.
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I’d rather spend money on things that improve the customer experience than on marketing.
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SEO expertise is a core need for today’s online businesses.
TONY HSIEH






