…high end does not necessarily equal high price. It’s a matter of attitude.
TOM PETERSThe world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
More Tom Peters Quotes
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Listen while you can, so that you can lead when you must.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Success requires a persistent misreading of the odds.
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If you love your company and love what you do, you will serve your customers better-period!
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Formula for success: under promise and over deliver.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
TOM PETERS