The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERSLeaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
More Tom Peters Quotes
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Hire attitude train skills.
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Knowing when to take your losses is an essential part of eventual success.
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Accept change as a friend. And don’t take yourself too seriously.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Lists simplify, clarify, edify.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
TOM PETERS