The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
TOM PETERSThe best leaders are the best notetakers, best askers, and best learners.
More Tom Peters Quotes
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Effective listening is a professional achievement-achieved only through hard work.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Listen to Everyone. Ideas come from everywhere
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Celebrate what you want to see more of.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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People of all demographic categories and geographic regions will access a good digital library.
TOM PETERS