Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
TOM PETERS…high end does not necessarily equal high price. It’s a matter of attitude.
More Tom Peters Quotes
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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TRUST, not technology, is the issue of the decade.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Execution Excellence! (Show up on time! Leave last!)
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We cannot innovate without opening the door to havoc.
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Bold botches are to be cherished.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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A completely free library is as rare as a truly free lunch.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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You can’t think your way out of a box; you’ve got to act.
TOM PETERS