Don’t ‘tolerate’ mistakes. Embrace them!
TOM PETERSLeaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
More Tom Peters Quotes
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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People of all demographic categories and geographic regions will access a good digital library.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Execution Excellence! (Show up on time! Leave last!)
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Learning is a matter of intensity not elapsed time.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
TOM PETERS