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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

Tom Peters

Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
TOM PETERS

Leader Right Timer Version War Winning
Effective listening is a professional achievement-achieved only through hard work.
TOM PETERS

Achievement Effective Hard Listening Work
I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
TOM PETERS

Book Digital Hard People Print
It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERS

Anything Matter Offering Quality
Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERS

Improvement Pursuit Support
People of all demographic categories and geographic regions will access a good digital library.
TOM PETERS

Digital Library People
Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
TOM PETERS

Business Incidentally Sorry Specialization Years
Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
TOM PETERS

Business Person Real School Second
Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
TOM PETERS

Caring Stars Talking
I find digital content much easier and more rewarding to interact with on screen than printed on paper.
TOM PETERS

Digital Easier Paper
TRUST, not technology, is the issue of the decade.
TOM PETERS

Decades Issues Technology
What gets measured gets done.
TOM PETERS

Done Inspirational Customer Service Measurement
You can’t think your way out of a box; you’ve got to act.
TOM PETERS

Boxes Thinking Way
Celebrate what you want to see more of.
TOM PETERS

Inspirational Life Motivational
Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
TOM PETERS

Cutting Mean Motivational Ventures
Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
TOM PETERS

Business Customer Genuine Kings Silly

Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

Related Topics

Popular Authors

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