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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

Tom Peters

If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS

Better Business Love Passion Period
Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERS

Corporations Loyalty Trying
Listen while you can, so that you can lead when you must.
TOM PETERS

Deliver Formula Success
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
TOM PETERS

Educational Funny Leadership
Leaders understand the ultimate power of relationships.
TOM PETERS

Inspirational Leader Ultimate
Execution Excellence! (Show up on time! Leave last!)
TOM PETERS

Entrepreneur Excellence Lasts
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERS

Age Believe Internet
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
TOM PETERS

Challenges People Reading
You can only improve what you measure.
TOM PETERS

Improve Measure Only People Possible
Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
TOM PETERS

Initiatives Manufacturing Reach Reputation
The simple act of paying positive attention to people has a great deal to do with productivity.
TOM PETERS

Positive Productive Work Simple
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS

Next Strategy Volunteer
Swipe from the best, then adapt.
TOM PETERS

Business Innovation Innovative
Lists simplify, clarify, edify.
TOM PETERS

Edify Lists Simplify
Rewards should go to teams as a whole.
TOM PETERS

Rewards Should Teamwork

Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

Related Topics

Popular Authors

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