Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
TOM PETERSNow that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
More Tom Peters Quotes
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A passive approach to professional growth will leave you by the wayside.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Treat the customer as an appreciating asset.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Listen to Everyone. Ideas come from everywhere
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
TOM PETERS