You can only improve what you measure.
TOM PETERSOne simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
More Tom Peters Quotes
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Swipe from the best, then adapt.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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Effective listening is a professional achievement-achieved only through hard work.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
TOM PETERS