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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.

Tom Peters

Learning is a matter of intensity not elapsed time.
TOM PETERS

Learning Matter Teaching
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERS

Customers Ideas Intimately
The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
TOM PETERS

Believe Secret Statistically World
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
TOM PETERS

Challenges People Reading
If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
TOM PETERS

Consider Deligated Jobs Leader
South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
TOM PETERS

Challenges Competition Tools
Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERS

Careers Leadership Two
All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERS

Facts Life Reinvented White
Don’t ‘tolerate’ mistakes. Embrace them!
TOM PETERS

Business Mistake Training
The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERS

Abet Availability Information
What you decide not to do is probably more important that what you decide to do.
TOM PETERS

Decide Important Probably
The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERS

Business Competition Excellence
The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
TOM PETERS

Blue Office Revolution White
Treat the customer as an appreciating asset.
TOM PETERS

Appreciate Assets Business
The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERS

Average Differences Imagination
Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERS

Better Body Feel Soul

The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.

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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.

Related Topics

Popular Authors

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