Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
TOM PETERSThe dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
More Tom Peters Quotes
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Lists simplify, clarify, edify.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Rewards should go to teams as a whole.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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What you decide not to do is probably more important that what you decide to do.
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Have you set high standards in the past that make it clear what level of performance you demand?
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
TOM PETERS