Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
TOM PETERSThe dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
More Tom Peters Quotes
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Accept change as a friend. And don’t take yourself too seriously.
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Have you set high standards in the past that make it clear what level of performance you demand?
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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You can’t live life without an eraser.
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We cannot innovate without opening the door to havoc.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Lists simplify, clarify, edify.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
TOM PETERS






