You can only improve what you measure.
TOM PETERSWhat have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
More Tom Peters Quotes
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Integrity may be about little things as much or more than big ones.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Rewards should go to teams as a whole.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Lists simplify, clarify, edify.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Formula for success: under promise and over deliver.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
TOM PETERS