Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
TOM PETERSThe worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
More Tom Peters Quotes
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Print-based libraries developed in an age of scarce printed resources.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Learning is a matter of intensity not elapsed time.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Treat the customer as an appreciating asset.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Integrity may be about little things as much or more than big ones.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Formula for success: under promise and over deliver.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Accept change as a friend. And don’t take yourself too seriously.
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For me, reading is reading.
TOM PETERS