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A completely free library is as rare as a truly free lunch.

Tom Peters

If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERS

Asking Important People
Appreciation, applause, approval, respect – we all love it!
TOM PETERS

Applause Appreciation Approval
But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
TOM PETERS

Miserable Stuff Trying Way
Hire attitude train skills.
TOM PETERS

Attitude Skills Train
What you decide not to do is probably more important that what you decide to do.
TOM PETERS

Decide Important Probably
The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
TOM PETERS

Blue Office Revolution White
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
TOM PETERS

Challenges People Reading
Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
TOM PETERS

Column Impact Labels Make Tables
Rewards should go to teams as a whole.
TOM PETERS

Rewards Should Teamwork
Hire disrespectful people.
TOM PETERS

Disrespectful People Work
Swipe from the best, then adapt.
TOM PETERS

Business Innovation Innovative
To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
TOM PETERS

Change Demand Past
You can’t think your way out of a box; you’ve got to act.
TOM PETERS

Boxes Thinking Way
The best leaders are the best notetakers, best askers, and best learners.
TOM PETERS

Best Leader Leader Learners
I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
TOM PETERS

Business Country Growth Real
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
TOM PETERS

Educational Funny Leadership

A completely free library is as rare as a truly free lunch.

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A completely free library is as rare as a truly free lunch.

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Popular Authors

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