Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
TOM PETERSYou can only improve what you measure.
More Tom Peters Quotes
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Bold botches are to be cherished.
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If a window of opportunity appears, don’t pull down the shade.
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Portability of lots of information should not be underestimated.
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You are your projects!
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People of all demographic categories and geographic regions will access a good digital library.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Accept change as a friend. And don’t take yourself too seriously.
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Treat the customer as an appreciating asset.
TOM PETERS







