Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
TOM PETERSYou can only improve what you measure.
More Tom Peters Quotes
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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You can’t think your way out of a box; you’ve got to act.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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The day firing becomes easy is the day to fire yourself.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Print-based libraries developed in an age of scarce printed resources.
TOM PETERS