Formula for success: under promise and over deliver.
TOM PETERSListen to Everyone. Ideas come from everywhere
More Tom Peters Quotes
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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A passive approach to professional growth will leave you by the wayside.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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Hire disrespectful people.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Appreciation, applause, approval, respect – we all love it!
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Treat the customer as an appreciating asset.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
TOM PETERS