A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
PETER DRUCKERA well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
PETER DRUCKERThe three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
PETER DRUCKERFollow effective action with quiet reflection. From the quiet reflection will come even more effective action.
PETER DRUCKERTo be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
PETER DRUCKERYour first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
PETER DRUCKERManagement is doing things right; leadership is doing the right things.
PETER DRUCKERA manager is responsible for the application and performance of knowledge.
PETER DRUCKERThere is nothing quite so useless, as doing with great efficiency, something that should not be done at all.
PETER DRUCKER1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
PETER DRUCKERMeetings are by definition a concession to deficient organization For one either meets or one works. One cannot do both at the same time.
PETER DRUCKERThe less an organization has to do to produce results, the better it does its job.
PETER DRUCKERIf there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
PETER DRUCKERThere is only one valid definition of business purpose: to create a customer.
PETER DRUCKERThe purpose of business is to create and keep a customer.
PETER DRUCKERWhen a subject becomes totally obsolete we make it a required course.
PETER DRUCKEREffective executives know that their subordinates are paid to perform and not to please their superiors.
PETER DRUCKER