There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.
PETER DRUCKER
The most important thing in communication is to hear what isn’t being said.
More Peter Drucker Quotes
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There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.
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Effectiveness must be learned.
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People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
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This defines entrepreneur and entrepreneurship – the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
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Working on the right things is what makes knowledge work effective.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
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Management is doing things right; leadership is doing the right things.
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Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.
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Plans are only good intentions unless they immediately degenerate into hard work.
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A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
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The purpose of business is to create and keep a customer.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
PETER DRUCKER